Privacy Policy

This Privacy Policy describes how A PLUS MORTGAGE SOLUTIONS LLC collects, uses, and protects information connected with our website, submitted requests, accounts, and customer support.

Information you provide

We collect information you choose to submit, such as your name, contact details, and information related to your request or account. We may also receive information about how your browser or device interacts with this website, such as page activity and technical data needed to operate and protect the site.

How we use information

We use information to review and handle your request, maintain and service your account, communicate with you, respond to questions, protect our operations, and meet legal obligations. We handle requests and account communications through our own operations.

Mobile information and text messages

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text-message consent is optional and separate from acceptance of these terms. The consent language shown with the request form is: “I agree to receive automated text messages from A PLUS MORTGAGE SOLUTIONS LLC about the request I submitted and my account — receipt confirmations, application-status updates, account notices, and customer-service replies. Consent is not a condition of any purchase, loan, or service. Msg frequency varies, up to 5 msgs/month. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.”

Reply STOP to cancel or HELP for help. See our SMS Terms for details about the message program. For a communication or privacy preference request, visit Opt out.

Information sharing

We use information within our own operations to handle requests, service accounts, provide support, maintain security, and meet legal obligations. We do not share mobile information or text-messaging opt-in data and consent with third parties. We may disclose information when required by law or necessary to protect our rights.

Choices and contact

You may ask us about your personal information or submit a privacy preference request through our Opt-out page. We may need to confirm your identity before responding. Contact A PLUS MORTGAGE SOLUTIONS LLC at 3903 BELLAIRE BLVD, SUITE E, HOUSTON, TX 77025.